Services enquiry

Guide Dogs has a range of services and support that can be tailored to your specific needs. Complete the short form below and we'll get in touch.

If you would prefer to speak to someone over the phone about the services we have available, please contact 0800 781 1444.

We’ll only use the personal information you provide to process your enquiry.

Fields marked with '*' are mandatory.

Are you completing this form on behalf of someone else? (E.g. a patient, or as the parent/guardian of a child with a vision impairment)

Yes No

How old are you?

Under 18 18 to 25 Over 25

Your details

First name Last name Postcode Your telephone number Your email address Please briefly explain the reason for your enquiry and any other information that will help us when contacting you (please provide details in no more than 512 characters)

Your data is important to us. We respect your personal information and your privacy and will not share or sell your information to other organisations. To View our Privacy Policy please visit www.guidedogs.org.uk/privacy-policy or call freephone 0800 953 0113 to request a printed copy.

Your details

Please confirm you have the consent of your parent/guardian in submitting the following information.

First name Last name Please briefly explain the reason for your enquiry and any other information that will help us when contacting your parent/guardian (please provide details in no more than 512 characters)

Your parent/guardian's details

Your parent/guardian's first name Your parent/guardian's last name Your parent/guardian's postcode Your parent/guardian's telephone number Your parent/guardian's email address

I am...

Your details

Your first name Your last name Your postcode Your telephone number Your email address

Your child's details

Please tick if child is aged 4 years or under

Please let us know if the child is 4 years or under, as we have a bespoke service for this age group.

First name Last name Please briefly explain the reason for your enquiry and any other information that will help us when contacting you (please provide details in no more than 512 characters)

Please confirm you have the consent of the parent/guardian in submitting the following information.

Your details

Your name Your telephone number Your email address Please select your profession

We will only contact you if we're unable to get hold of the parent/guardian of your referral.

Your referral's parent/guardian's details

Parent/guardian's first name Parent/guardian's last name Parent/guardian's postcode Parent/guardian's telephone Parent/guardian's email address

Your referral's details

Please tick if child is aged 4 years or under

Please let us know if the child is 4 years or under, as we have a bespoke service for this age group.

The child's first name The child's last name Please briefly explain the reason for your referral and any other information that will help us when contacting your referral's parent/guardian (please provide details in no more than 512 characters)

Please confirm you have the consent of your referral in submitting the following information.

Your details

Your name Your telephone number Your email address

We will only contact you if we're unable to get hold of your referral.

Please select your profession

Your referral's details

Your referral's first name Your referral's last name Your referral's postcode Your referral's telephone number Your referral's email address Please briefly explain the reason for your referral and any other information that will help us when contacting them (please provide details in no more than 512 characters):

What happens after you contact us?

Once you’ve contacted us we’ll arrange a conversation to get to know more about you, understand your aspirations and explore what support might be right.

It can take time to get a full picture of you and your goals, so make sure you set aside at least half an hour to talk to us. Try and find a private space where you feel able to share your thoughts freely. If you have time to prepare, you may find it useful to have copies of your certificate of vision impairment or other documents you might want to refer back to. Think about the things you are finding particularly challenging at the moment and what your hopes are for the future.

This isn’t an assessment, this is all about getting to know you. Over the course of this conversation, we’ll discuss your vision impairment, any health conditions you think we should be aware of, your support network, employment and education, your hobbies, mobility, any concerns you have, and your goals and aspirations. And anything else you want to share with us that you think may be relevant.

This helps us identify what is currently working for you and what’s not working. After this, a second conversation takes place with one of our Vision Rehabilitation Specialist (VRS), to help find potential solutions that work for you and the services that we can provide.Whatever changes or challenges you’re facing, whatever you want to explore on achieve, we’re here to help. And we’ll work with you to co-create an action plan that is right for you.

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Information and advice

Visit our information and advice pages for comprehensive guidance for those living with sight loss. This covers a range of topics including safe mobility, assistive technology and apps; family and educational support; and tips for looking after your guide dog.

A guide dog owner being guided on a train platform

Friends and family sighted guide training

A training that is specifically tailored to the support networks of an adult with a vision impairment, including friends, family members and colleagues.

Services enquiry

Your details

Your details

Your details

Your parent/guardian's details

Your details

Your child's details

Your details

Your referral's parent/guardian's details

Your referral's details

Your details

Your referral's details

What happens after you contact us?

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